DATE

02/02/2026

DATE

02/02/2026

DATE

02/02/2026

Client Password Setup Task

A consistent, secure, and user friendly way for all users to access Homey and set or reset their password.

Onboarding

Onboarding

Onboarding

Account Setup

Account Setup

Account Setup

Feature Published Date:

February 2026

Feature Coverage:

Client Dashboard · Account Security · Quote Management

Improving Account Security

To enhance security for all clients, we have introduced a password setup task. Once a quote is instructed, clients will see this task in their dashboard. Completing it allows them to set a secure password, providing greater protection than relying on magic link login alone.

How the Task Works

When a quote is instructed, a task will appear in your dashboard prompting you to set a password. The task guides you step by step through entering a one time passcode and creating a secure password. Once completed, your account is fully secured and you can continue accessing Homey safely.

Benefits for Clients

Setting a password:

  1. Strengthens account security beyond magic link access.

  2. Gives you full control over your login credentials.

  3. Reduces reliance on temporary or one time login links.

  4. Provides a consistent, user friendly process for account protection.

Designed to Be Simple

The task is straightforward and easy to complete. Screens feature clear instructions, readable text, and simple action based buttons to help clients quickly set up a secure password without confusion.

Step by Step Guidance

Clients are guided from verifying their identity to creating and confirming their password. Help links and tooltips are available if additional guidance is needed.

Security You Can Trust

Every password creation is securely logged for audit purposes. This ensures clients’ accounts are protected and that the process meets Homey’s security standards.

Encouraging Prompt Action

Clients are encouraged to complete the password setup task as soon as it appears. By doing so, they enhance their account security and enjoy peace of mind knowing their Homey account is protected.

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Your Questions, Answered

Have questions? Our FAQ section has you covered with quick answers to the most common inquiries.

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When do clients see the password setup task?

How do I complete the task?

Why do I need to set a password?

What happens if I do not complete the task immediately?

When do clients see the password setup task?

How do I complete the task?

Why do I need to set a password?

What happens if I do not complete the task immediately?

When do clients see the password setup task?

How do I complete the task?

Why do I need to set a password?

What happens if I do not complete the task immediately?